Refund Policy
30 Day Return Policy
We offer a 30-day guarantee on all of our products. If you're unhappy with a product for any reason, please feel free to initiate a return at info@nektarapothecary.com
Damaged or Defective Items
We will replace any defective or damaged product. To exchange it for the same item, contact us via email at info@nektarapothecary.com and we will create a new order. Please include the issue with the product as well as a picture and we will expedite a replacement order for you.
We offer a 30-day guarantee on all of our products. If you're unhappy with a product for any reason, please feel free to initiate a return at info@nektarapothecary.com
- Returns are eligible as long as they are within 30 days of purchase date.
- Any products that are nearly empty, tampered with or filled with other substances are not refundable.
- Items that have been damaged or lost from personal usage - dropped, stolen, spilled, mishandled, etc. - are not refundable.
Damaged or Defective Items
We will replace any defective or damaged product. To exchange it for the same item, contact us via email at info@nektarapothecary.com and we will create a new order. Please include the issue with the product as well as a picture and we will expedite a replacement order for you.